Frequently asked questions

This FAQ's page is to provide a comprehensive source of information about your one day tour and was created in response to questions that are frequently raised by our visitors.So we may address your question, problem or concern. We hope you find this information useful.

  • Can you show me with a map on how to get to Calypso's private dock from important cities/points of interest in Costa Rica?
  • What time does the Catamaran depart from the dock?
  • Is there parking at Calypso’s dock?
  • What time is breakfast served in Puntarenas?
  • How far in advance can I make require a reservation?
  • Can I pay with my credit card?
  • Can I pay cash when I arrive?
  • Do you offer group discounts?
  • What if I have to cancel my reservation?
  • What if I do not show up?
  • What if the bus doesn't show up at my hotel?
  • Do you offer bus transportation to dock?
  • Where does the bus pick up from?
  • Is this tour safe tour for my kids?
  • Is there a bathroom on the bus?
  • Is there food on the bus?
  • Do you provide life jackets for all passengers?
  • What kind of insurance do you have?
  • What do I need to bring?
  • Can I bring my own alcoholic beverages?
  • Can we buy snacks and other food onboard?
  • Is there a bathroom on the boat?
  • Do you play music or have live entertainment?
  • How long do we stay at Tortuga Island?
  • Are my belongings safe on Tortuga Island?
  • What can we do on Tortuga Island?
  • Do you offer vegetarian or kosher meals? What if I have a special diet?
  • Will we see any turtles, monkeys, dolphins or other wildlife?
  • What happens if it rains?
  • How much stuff can I bring on the boat?
  • Is the island safe? Are there and snakes or spiders?
  • How fast does the boat go?
  • Will I get sea sick?
  • How long does my tour last?
  • How long does it take to get to Tortuga Island?
  • How many others will be on the tour with me?
  • Will I have time to shop?
  • Is there anywhere for me to take a shower?
  • Is there a place for me to change clothes?
  • Do you stop at any other islands?
  • I have small children. Can they go on the Snorkeling Tour or Banana Boat ride?
Yes, we have exactly what you are looking for!
Unless there is a problem that makes the buses arrive late to our base in Puntarenas the Catamaran will depart at 9:00 a.m. and return at approximately 5 p.m.
“There is no parking lot close to our dock!” You can leave your car in front of Casa Calypso where the dock is located. We recommend that you DO NOT leave any valuables inside the car and are welcome to store anything in a locked bodega on the property. Calypso cannot be responsible for any lost or stolen articles.
We normally start breakfast service at 8:30 am.
You can book your tour up to 1 year in advance or one day ahead if space is available. We recommend a week ahead to confirm space and set up payment.
Yes, we take all major Credit Cards (Visa, MasterCard and American Express)
Yes but we need a Credit Card to hold your reservation.
Yes. The discount depends of the size of the group. Please contact us for specific prices.
We have someone to assist you 24/7/365. Just call + 506 2256-2727. If you call 24 hours prior to your tour - you will receive a FULL REFUND (for 5 people or less). If less than 24 hours - NO refund unless there was an emergency (you will need to provide documentation).
There are no refunds except in the case of an emergency (you will need to provide documentation for a Full or Partial Refund).
We have someone to assist you 24/7. Just call +506 2256-2727.
Yes. We offer bus transportation from many areas of Costa Rica to Calypso Cruise's private dock in Puntarenas.
We pick up at most major San José Hotels en route, Hermosa/Jacó Area (all hotels and condos), Manuel Antonio and Monteverde (4 person minimum).
Yes. We have guests from 3 months to 90 year old. Safe bus, safe catamaran ride and safe island destination.
Usually. It depends on the size of the group. For a small group we may use a small bus with no bathroom. All our larger buses have bathrooms.
You will have a full typical Costa Rican breakfast at El Shrimp Shack/Casa Calypso in Puntarenas but there is no food on the bus.
Yes. We have 125 life jackets onboard and 6 lifeboats (20 passengers to each lifeboat).
We have 3 different insurance policies for Calypso Cruise passengers. Buses have their own insurance. Calypso Cruise's Catamaran, Manta Raya, has insurance for all passengers. Once on Tortuga Island for the included Calypso activities - Snorkeling Tour and Banana Boat Rides)
Casual comfortable clothes, any suitable swimwear (bathing suit or shorts), sun block or suntan lotion, your camera, sun glasses, hat or cap (tight fitting so it won't blow off), light weight long sleeved shirt, rubber sandals, tennis or boat shoes (high heels or hard sole shoes are not permitted), towels. Extra Cash for: Alcoholic beverages, optional tours, souvenirs, and tips.
No. We have a full bar onboard Manta Raya and also on Tortuga Island.
Snacks and ice cream are available for purchase in EL Shrimp Shack located at Calypso Cruise's private dock before and after your tour. We do not have snacks or other food for sale on the Manta Raya but fresh fruits are complimentary as is fruit juice, coffee and soft drinks. An extensive and delicious lunch will be provided on Tortuga Island.
Yes. We have 2 bathrooms onboard.
Yes. We play a variety of music onboard the Manta Raya. We have live marimba music at Tortuga Island
You will have 5 hours to enjoy your visit to Tortuga Island.
Calypso has a private area on Tortuga Island and the island has lockers you can rent for $3.00 per day.
We have 2 INCLUDED activities for all passengers - a Snorkeling Tour and a Banana Boat Ride (a $25 value) for FREE. We also serve a delicious, freshly prepared gourmet lunch. There is time for swimming and to enjoy the calm turquoise waters and beautiful white sand beach.
Yes. When making your reservation, please indicate your preferred meal and we will alert our kitchen staff to prepare a special lunch for you.
Depending on the season, it is possible to see dolphins, whales, sea turtles and a large variety of sea birds.
If there is a bad storm, we cancel the trip and refund or re-schedule the group. Luckily, even in the rainy season it almost never rains until the afternoon and we are already on our way back to port.
Within reason, as much as you like. Equipment needed for your Snorkeling Tour or Banana Boat Ride will be provided.
Yes. Tortuga Island is safe but you will still be in a nature reserve. There are spiders but it is extremely rare to see snakes. Just use your common sense when exploring.
Our Catamaran, Manta Raya has a top speed of 18 knots but we normally travel at 12-13 knots (about 14 Miles Per Hour).
The Manta Raya is a catamaran which is one of the most stable designs for a water craft. The Gulf of Nicoya is known for it's calm waters. It is highly unlikely to feel sea sick. However, if you are very sensitive to motion, you may want to take some Dramamine or something else that works for you.
It depends from where you depart - from San José about 11 hours, from Jacó about 9 hours and Manuel Antonio about 11 hours.
About 1 1/2 hours from our private dock in Puntarenas.
Our Catamaran Manta Raya is licensed for 100 passengers but we limit the group size to 85 maximum.
There is not much opportunity to shop as you will board our Catamaran Manta Raya right after breakfast. There is a souvenir shop on Tortuga Island.
Tortuga Island is not developed and there is no fresh water source for showers. For your convenience, on the stern deck of Manta Raya there are two fresh water hose/showers.
Yes. There are 2 changing rooms on Manta Raya and Calypso Cruises has two private bathrooms on Tortuga Island.
On the way back, we pass by more than 7 islands including the famous prison island- San Lucas (Costa Rica’s Alcatraz) but we do not stop anywhere but Tortuga Island.
Children are welcome but if they are younger than 8 years old they cannot do water activities.


Calypso Cruises is the only tour operator that offers
3 Tours in 1
1. Tortuga Island Tour • 2. Gulf Islands Tour • 3. Sunset Tour